Terms of Service
In compliance with article 10 of Law 34/2002, of 11 July, on Information and Electronic Commerce Society Services (LSSI-CE), the company’s identification details are given below:
MAISON SILKAMORA S.L.
Company name: MAISON SILKAMORA S.L.
VAT NO: B02797686
Address: C/JACINTO LABAILA 52, 5, B, 46007, VALENCIA
Purpose of the website
The purpose of this website is to respond to your queries and requests.
This legal notice (hereinafter referred to as the “Legal Notice”) governs the use of the website: https://patternsbypatterncos.com/
To all effects and purposes the relationship between MAISON SILKAMORA S.L. and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.
User access and usage
The User is informed and accepts that access to this website does not imply, in any way, the beginning of a commercial relationship with MAISON SILKAMORA S.L. or any of its branches.
Intellectual and industrial property
The intellectual property rights of the content of the web pages, their graphic design and codes are owned by MAISON SILKAMORA S.L. and, therefore, their reproduction, distribution, public communication, transformation or any other activity that may be carried out with the content of its web pages, even quoting the sources, is prohibited, except with the written consent of MAISON SILKAMORA S.L..
Website content and links
MAISON SILKAMORA S.L. reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to this information to certain users.
MAISON SILKAMORA S.L. assumes no responsibility for the information contained in third party websites which can be accessed by “links” or links from any website owned by MAISON SILKAMORA S.L.. The presence of links to MAISON SILKAMORA S.L.’s web pages is merely for information purposes and in no case implies a suggestion, invitation or recommendation about them.
GENERAL TERMS AND CONDITIONS
This website https://patternsbypatterncos.com/ is the property of MAISON SILKAMORA S.L. with VAT number B02797686 and tax address at C/JACINTO LABAILA 52, 5, B, 46007, VALENCIA.
The General Terms and Conditions of Contract regulate the e-sales relationship between MAISON SILKAMORA S.L. and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Contracting Conditions, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.
MAISON SILKAMORA S.L. reserves the right to make any modifications it deems appropriate, without prior notice, to the General Conditions. These modifications may be made, through its websites, by any means admissible by law and shall be binding for as long as they are published on the website and until they are validly modified by subsequent modifications. However, MAISON SILKAMORA S.L. reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems appropriate, announcing them in due time and form.
The purpose of the website is commercial.
The duration of the contract shall be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or customer, you expressly declare that you know, understand and accept the conditions of use and these general terms and conditions of contract. Likewise, you declare that you are of legal age and have the necessary legal capacity to access the MAISON SILKAMORA S.L. websites and to contract through them.
To purchase our products, you can go to our Etsy online shop.
Offer and validity
In the case of a product on offer, the offer price and the validity of the offer shall always be indicated next to the essential characteristics of the product.
In compliance with current regulations MAISON SILKAMORA S.L. offers information on all items on sale, their characteristics and prices. However, MAISON SILKAMORA S.L. reserves the right to withdraw, replace or change the products offered through the website, by simply changing the content of the same. In this way, the products offered at any given time on the website will be governed by the General Terms and Conditions in force at any given time. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential product features
The products offered in our online shop, incorporate a photograph and the essential characteristics of the same, this is the information obtained from the manufacturer itself. The colour of the product, observable in the photograph is not binding. It is identified in the characteristics.
All products offered on the store are covered by the commercial warranty of the supplier of the product. MAISON SILKAMORA S.L. has an after-sales service, while the warranty is in force, the customer may execute it by contacting the MAISON SILKAMORA S.L. establishment, the after-sales service, by e-mail to firstname.lastname@example.org or to the points established by the supplier itself. In case of doubt, the customer may contact the customer service by e-mail to email@example.com.
All products indicate the selling price and include Value Added Tax (VAT).
If any other tax is applicable, this would be indicated.
Delivery of products
Sale of infoproducts in the online shop (specific courses or patterns): The delivery of the products once the purchase has been made will be immediate. The purchase of immediately downloadable products begins with the payment of the product and ends when it is downloaded.
The product can be downloaded in an unlimited way from the user’s profile in their personal etsy account. So if there is any problem during the execution of the download you can contact the PatternCos Patterns etsy store from the contact form on the store profile.
In the case of access to a video tutorial, downloading the video tutorial is not permitted. However, the user may access the tutorial at any time as long as he/she does so with the matching password.
There is no minimum duration for which the buyer is obliged to maintain our business relations. No financial guarantee or deposit is required for the purchase of our products. As for the material support in which they will be received, it will be by download, with greater or lesser quality and interoperability depending on the specific characteristics of the digital product purchased. There is no geographical limitation on access to the content sold on our website. The products sold on our website enjoy all intellectual property protection rights. We also use all the necessary technical measures to guarantee the security of the purchase and secure access to the digital products.
Right of withdrawal, reimbursement of payments and complaints
The exercise of the right of withdrawal must be notified by contacting the Etsy PatternCos Patterns profile contact form.
According to the provisions of Article 103 of Law 3/2014 of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalised, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal. The PatternCos Patterns Etsy shop does not accept returns of PRODUCTS. All products in the shop are digital, so once the product has been downloaded, it cannot be returned.
Likewise, as they are digital products, there are no material costs for returning the product.
MAISON SILKAMORA S.L. also reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content or for breach of these conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their disputes to arbitration or go to ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. MAISON SILKAMORA S.L. has its registered office at C/JACINTO LABAILA 52, 5, B, 46007, VALENCIA, Spain.